Solution
Add ways to sell without adding another operation to manage.
Click & collect, local delivery, pre-orders and other practical channels should feed into the business you already run.
The flow
A channel that fits the operation
If any step needs re-typing, the channel is costing more than it looks.
- Order placed
- Lands in one place
- Stock adjusted
- Prepared
- Collected or delivered
The problem
Where this usually goes wrong.
Every new sales channel can create new admin if orders arrive somewhere different, stock has to be updated separately or staff need another dashboard.
- Orders arriving by email, phone and platform, then rewritten by hand
- Stock updated separately for each channel
- Staff checking a screen nobody owns
- Collection slots promised without checking production
- Delivery rounds planned from a notebook
What we look at
Assessed during the Commerce Review.
- Where customers currently buy, and where they ask to
- Which additional channels are commercially relevant
- The current order flow, end to end
- Fulfilment process and who performs it
- Stock visibility per channel
- Payment handling on each channel
- EPOS and ecommerce connection
- Delivery and collection workflows
Capability
What we can put in place
- Click & collect
- Pre-orders
- Local delivery
- Online ordering
- Additional checkout routes
- Connected fulfilment workflows
- Practical marketplace and channel integrations where relevant
How it connects
Where this sits in the wider setup.
A channel only works when the order arrives somewhere staff already look, and the stock behind it is the same stock the shop is selling.
Commerce Review
New ways to sell should add revenue, not admin.
We focus on channels that fit the operation and make sure the orders arrive somewhere the business already knows how to handle.
Book a Commerce ReviewCard terminals, online payments and payment setup built around how your business sells.
Banking & SettlementsSettlement speed, payout visibility and the banking setup behind your payments.
Connected EPOSChoose and configure an EPOS around the way your business actually operates.
Websites & EcommerceBuild or improve your website and online selling, connected with the physical business.
Commerce Review
Let's look at how your business works.
Tell us about your setup and we'll arrange a short, no-obligation conversation. We start with the business, not a hardware quote.
- No obligation and no hard sell
- We look at the whole setup, not one product
- Keep what works — we'll say so when something already does
Prefer to talk first? Contact us.